Find quick answers to your questions below...
Shipping and Returns
• What countries will you ship to?
• How much is my shipping?
• What is your return and exchange policy?
• When will my order ship?
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• What are my payment choices?
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Order Status
• When will my order ship?
• Can I add an item to my order?
• Can I track my order?
• My order never arrived.
• An item is missing from my shipment.
• Will you "backorder" a product if it is not in stock?
• Can I overnight a package?
My Account
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
• I received the wrong product.
About Our Products
• Are your products officially licensed?
• Is this an "Indiana" Website?
Guarantees
• Privacy Policy
• Security
Additional Support
• How do I contact you?